takaking Privacy Policy

takaking is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users' personal information. The purpose of this privacy policy is to clearly inform you of what types of information we collect, why we collect it, how we use it, and under what circumstances it may be shared with third parties.

takaking always respects your privacy. By accessing our platform, creating an account, or using our services, you are giving your consent to this privacy policy. This policy has been prepared in accordance with the applicable laws and regulations of Bangladesh.

takaking may collect the following types of information from users for various purposes:

2.1 Information Provided Directly

The following information is collected when you register or contact us:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Information related to preferred payment methods (bKash, Nagad, Rocket)
• Documents required for identity verification
• Transaction history and amounts

2.2 Automatically Collected Information

The following information may be collected automatically while using our platform:

• IP address and device identification information
• Browser type and operating system
• Activity logs and session data on the platform
• Information obtained through cookies and similar tracking technologies
• Gaming history and betting patterns

2.3 Information Received from Third Parties

Sometimes we may collect information from trusted third-party sources for the purpose of identity verification or fraud prevention. In such cases, the privacy policy of the relevant party will also apply.

takaking uses the collected information for the following legitimate purposes:

• Account Management: To complete your registration process and keep your account secure.
• Service Delivery: To personalize the gaming experience and present relevant offers.
• Financial Transaction Processing: To securely complete deposits and withdrawals.
• Age Verification: To confirm that the platform user is at least 21 years of age.
• Customer Support: To resolve any complaints or questions you may have.
• Fraud Prevention: To ensure platform security and prevent unlawful activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To identify harmful gaming behavior and intervene when necessary.
• Communication: To send important notifications related to our services.

takaking never sells your personal information or transfers it to unauthorized third parties. However, information may be shared in the following specific circumstances:

• Payment Processors: With payment partners such as bKash, Nagad, and Rocket to complete transactions.
• Technology Service Providers: With technology companies that assist in operating the platform, who are bound by confidentiality agreements.
• Legal Authorities: To relevant authorities due to court orders or legal obligations.
• Business Restructuring: To new authorities in the event of a merger or acquisition, with the same privacy protections maintained.

Strict confidentiality agreements are maintained with all third parties. They may use information only for specified purposes and to a limited extent.

takaking has implemented industry-standard technical and organizational measures to ensure the security of your information:

• SSL Encryption: All data transfers on our platform are encrypted using SSL/TLS technology.
• Secure Servers: Servers with high-level security systems are used to store information.
• Access Control: Only authorized personnel have access to the information they need.
• Regular Audits: Security measures are regularly evaluated and improved.
• Password Hashing: User passwords are never stored in plain form.

takaking uses cookies and similar technologies to improve the user experience and ensure the functionality of the platform.

6.1 Types of Cookies

• Essential Cookies: Required for the core functions of the platform, such as session management.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze platform usage and improve services.

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

takaking retains user information only for as long as necessary. Generally:

• All relevant information is retained while the account is active.
• Even after an account is closed, some information may be kept for a specified period due to legal obligations.
• Financial transaction information is retained for the period required by applicable law.
• After the required period, information is securely deleted or anonymized.

As a user of the takaking platform, you have the following rights:

• Right to Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information under certain circumstances.
• Right to Restrict Processing: The right to request that data processing be suspended in certain cases.
• Right to Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to the processing of your information for specific purposes.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time. However, some information may not be possible to delete due to legal obligations.

takaking strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect any information from minors. Age verification is mandatory during the registration process.

If we become aware that a person is a minor, that account will be immediately closed and the related information will be deleted. This platform is for those aged 21 or older only.

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the data transfer is secure and that appropriate protection measures are in place. All third parties are required to provide the same level of privacy protection.

With your consent, takaking may send updates about its services, bonus offers, and promotional information. You may opt out of marketing communications at any time.

However, it is not possible to opt out of essential notifications related to your account and transactions, as these are part of the service.

takaking reserves the right to update this privacy policy from time to time. If there are any significant changes, we will send a notification on the platform and to your registered email.

Continued use of the platform after changes are made will be considered as your acceptance of the new policy. Therefore, it is recommended that you visit this page regularly.

takaking analyzes user behavior to identify potentially harmful gaming patterns. Information collected for this purpose is used solely to ensure the well-being of the user. We place the highest importance on responsible gaming and provide support when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.